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All school types
This guide applies to both manually managed and MIS-managed schools unless a step says otherwise.
Follow the steps
3 steps
If something does not look right
Troubleshooting
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Switch school is not visible
Make sure you are in School Hub rather than Reader. If the option is still unavailable, ask your school administrator to check your access.
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The required school is not available
Ask your school administrator to confirm that your staff account has access to that school.
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You are unsure which school is active
Return to School Hub and check the school information shown there. Do not use or share school codes in support requests or guides.
Need more help?
Need more help? Contact Boom Support or your school administrator.
BoomReader · Teacher Guide · All school types · Version 1.3 · Knowledge 2026-09-09T23:00:00.000Z · Last reviewed 10 Sep 2026
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