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All school types
This guide applies to both manually managed and MIS-managed schools unless a step says otherwise.
Follow the steps
6 steps
If something does not look right
Troubleshooting
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The class or pupil information is not current
For a Wonde school, check the school MIS and allow for the normal overnight synchronisation. Do not edit MIS-managed records manually in BoomReader. For a manually managed school, ask an authorised staff member to check the School Hub.
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Login sheets or Parent letters are not visible
Confirm that you opened the relevant class and selected the correct class tab. If the tabs or resource remain unavailable, ask an administrator to check your permissions and review the issue.
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The printed resource contains the wrong class
Return to the class view, confirm the selected class, and generate the resource again before distributing it.
Need more help?
Need more help? Contact Boom Support or your school administrator.
BoomReader · Teacher Guide · All school types · Version 1.2 · Knowledge 2026-09-09T23:00:00.000Z · Last reviewed 10 Sep 2026
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